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Published January 26, 2012 at 7:00 am |  Email This Post
Yesterday’s post about my poor customer service experience with American Airlines is a perfect example of how airlines just don’t get it when it comes to customer service. Their philosophy and approach to customer service is like living in opposite-land. Here’s what I mean…
Airlines Are Reluctant to Fix ANYTHING
I’ve had my baggage lost, my zippers pulled off, my baggage clips gone missing and my bags damaged. If something could happen to a suitcase, it has happened to mine. That’s the reality of flying. The conditions of carriage are so lengthy, and filled with so many loopholes, that the average traveler won’t have much recourse when the airlines destroys your baggage.
Published January 25, 2012 at 7:00 am | Email This Post
While I generally like to keep things positive here on adventureswithben.com, I need to provide context to tomorrow’s pos on How Airline Customer Service is @ss Backwards by telling you a tale of woe today. Thank you in advance for indulging me. Let’s take a look at how American Airline’s Baggage Policy, and follow-up Customer Service were great examples of failure…
Published December 14, 2011 at 7:00 am | Email This Post
I love airplanes. Whether it’s watching them land from the beach, climbing into the cockpit of a 747 or touring the factory where they are made - planes fascinate me.
Not too long ago I was landing in New York’s La Guardia Airport and while taxiing on the runway, I saw Donald Trump’s Plane.
The Plane
I was so giddy with delight. Why? I can’t explain. It’s just so cool to see it in person. It does exist and it is H-O-T. I think the fantasy of living the life of luxury is just what we all need after traveling coach in row 32.
Published December 9, 2011 at 7:00 am | Email This Post
Hey Adventurers,
Yesterday I shared why I love the airplane in-flight map. Today, I thought I’d share another one of my little joys of traveling, the airplane magazine route map.
Every time I fly I always reach (cautiously) into the seat back pocket and grab the latest issue. I flip to the back and dream. You see, traveling is quite complicated. It takes money, planning and time. Flying to South Africa takes over 30-hours door-to-door!
Published December 8, 2011 at 7:00 am | Email This Post
I’m fascinated by in-flight maps. I love them. To me, they represent the realism of travel. I take a picture of them on every flight.
When most of us look at our world. We see it through flat maps and round globes. Growing up, I use to dream of jetting across continents. I never thought that it would actually happen.
So now, when those dreams are coming true, I always take a picture. I want to remember the moment, when fantasy became reality. It’s one of the small ways I still retain that childlike wonder in me.
Published November 21, 2011 at 7:00 am | Email This Post
Last week I was flying home from Calgary, Canada and sat next to a passenger who took it upon herself to take her shoes off for the entire flight.
Her feet smelled.
I posted my disgust of this selfish act on my personal facebook page and was met with quite a backlash. Apparently, my circle of friends thinks that it is perfectly acceptable to odorize an aluminum tube for 3 hours with complete disregard for the comfort of others.
Now, I will admit that when I fly business class I remove my shoes. But…
Published August 10, 2011 at 7:00 am | Email This Post
June 2007
I bought my first suit at Macy’s. It cost about $500. I also bought my first blazer, $300. They were really nice, and I looked really good in them, if I do say so myself.
September 2007 – JNB
I took said suit and blazer with me on the 2nd of 3 trips to South Africa I was taking that year. On the return trip home, I packed the suit and blazer, dress shoes, assorted shirts, client gift (a fleece jacket), assorted African masks and Amarula into the suitcase and said farewell to them. Last seen: Johannesburg International Airport.
Published June 22, 2011 at 7:00 am | Email This PostWelcome to the Future of Flight
Ever since I was a little kid I loved airplanes (even earning 35 hours towards my Private Pilot’s license). So when I had the chance to visit the Future of Flight Aviation Center and Boeing Tour in Everett, Washington, I jumped up and down in glee. What did I discover on my tour?
That airplanes are really, really big.
How big? Here are 6 examples.
A Boeing 747 Tail Fin
Published June 9, 2011 at 7:00 am | Email This Post
I’ve always wanted to fly in a helicopter. It’s been on my adventure list for a long time. But to shell out $130 for 15-minutes of airtime… well it better be for something spectacular. Victoria Falls, one of the seven natural wonders of the world, has dozens of lookout points that offer breathtaking views. But to truly complete your experience, you need to see it from above.
Microlight or Helicopter Tour?
Published October 13, 2010 at 7:00 am | Email This PostRiding on long flights, even when you’re stretched in the business class seats can still be uncomfortable. Those reclining seats aren’t designed for sleeping…well they are, but they aren’t as comfortable as a bed.
Whenever I arrive at an airport, I make it a point to walk from one terminal to another – instead of taking the tram. Arriving in Detroit on one trip, I was in for a bit of a surprise. The walk was inhumanely long. Okay, it wasn’t that long, but when you have to drag luggage and make it there on-time, it might have been wiser to have taken the tram.
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